Refund rules

Enterprises selling goods on the Internet must publish on their website the rules for the return of goods and refunds.

 

This is necessary to meet the requirements of consumer protection legislation. In addition, it helps to avoid claims from customers who are dissatisfied with the purchased goods.

 

Please note that on many websites where physical goods are sold, refund rules are presented in the form of a separate document. Usually they provide more detailed instructions and information on the procedure for returning goods and funds.